so I have one of those internet stick things through rogers.. my story starts there.

I am behind on my payments because I got a coupon for 50 dollars off, to cover the payment. but I have, as of yet, not had the time to send it away. Because of this lack of time, ambition or whatever I got a phone call the other day at work... this is roughly how it went.

lady: hello this is rogers blah blah payment blah blah blah

Me: oh, yes I'm at work right now, this is a really a bad time

Lady: something about payment, when are you going to pay blah blah.

Me: I would like to talk to you about that but now is a really bad time, could you call me tomorrow

Lady: blah blah when are you going to pay.

Me: I would really like to talk to you but I am at WORK and will be FIRED if I don't get off the phone, can you please call me tomorrow.

Lady: Blah blah blah payment

Me: look: I am at work, I can not be on the phone. I would really like to talk to you about this but it is a bad time, can you PLEASE call me tomorrow.

Lady: will you make a payment blah blah blah

Me: fine, ok, whatever

Lady: so if you don't make a payment by friday they can cut off your service.

Me: fine




and blah blah blah.

so fast forward to today.

I call rogers to talk to them about my bill payment and I tell the lady that I have sent the thing off and what not. she says something about having to make arrangements because they will cut off the service blah blah, I say, that's what I am doing. she again mentions arrangements I, again, say that's what I am doing right now, making arrangements. after this goes on awhile she says there is already a broken promise to pay on my account. ..... huh?

rewind to stupid woman while I was at work, apparently I made a promise to pay in there.

I say to current woman that I would like to complain about that actually, I was forced into agreeing with whatever she said, she would not let me get off the phone.

Lady: I understand you were at work but you made a promise to pay

me: no I didn't, I was trying to politely get off the phone so I didn't get fired

Lady: but you said yes

Me: No I didn't, I blindly agreed to whatever she said because she would not let me get off the phone after trying numerous times.

Lady: but you said yes

Me: I don't consider it saying yes when I am forced to do it.. she forced me, she would not let me get off the phone. I would like to file a complaint

Lady: you can talk to the accounts receivable to see if you can set up another payment promise but there is already a broken one

Me: I don't want to set up a payment promise I want to complain who do I complain to?

Lady: the woman was doing her job

Me: no, her job is to get someone to agree to a payment not force them into blindly agreeing.. I am a TELEMARKETER.. my job is also to get money from people but if someone asks me to call them back I do I don't force them into anything. Can I file a complaint

Lady: no

Me: No? I would like to speak to your supervisor

Lady: you can talk to accounts receivable..

Me: I don't want to speak to them I would like to speak to your supervisor....


This went on for awhile, it got heated.

my point is this:

Whatever happened to customer service? I was trained at Mcdonalds and we were told that the customer is ALWAYS right. Now, that is not to say that I expect to be able to do whatever I want whenever I want but come on.. don't tell me I can not complain about something. That is horrible. To be forced into saying yes to something, be held to that and not be allowed to complain is just vile. Next time I will just hang up on her, I didn't want to do that because I am a telemarketer and I know what it feels like.. next time though....

anyway, that's all I wanted to say for now.

I just accidently found out I can drag what I type here and save it on my desktop. God Bless Macs!!!!


Trapped in a room with an orange carpet straight from the 70's and a bare brick wall. I love it! The white couch, however, does not agree with my dirty shoes.

I have to read Austen (Emma), can someone please explain to me why everyone likes her so much? Nothing happens, no characters have depth, they are all the same, and the father keeps whining about EVERYTHING!!! This is the woman people compare great literature with??? God, give me Corelli or even a Shelly any day over this crap... Marie Corelli, there was a fantastic author (Wormwood: A Drama of Paris), she got bitched at for writing like a man. What does it even mean to write like a man? Her novel was from a man's point of view-isn't it then a testament of her talent to have written like a man?

anyway nothing much to say, not much of a life really, attempting to read ALL THE TIME!! I blame Radcliffe. 4 english courses may not have been the smartest thing to do:)

However--

Half way through the final first half.. if that makes any sense...... The end is near,

Guess I should go see how Emma responds to Elton coming on to her in the carriage, my knickers are in quite a bunch indeed with anticipation.